Identifying and Addressing Implicit Biases in Healthcare Delivery

Provider bias can lead to poorer health outcomes in already-marginalized patients. It also influences a provider’s approach to diagnosis, treatment, and levels of care. This e-learning module discusses the difference between explicit and implicit biases, the types of bias present in healthcare, and how to identify and change these biases in yourself and others.

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Name and Gender Change Process in Maryland

This module describes the step-by-step process required to change an individual’s legal name and gender information in the state of Maryland.

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Healthy Sexuality Educational Series

This self-paced, four-module series encourages communication between providers and patients to promote healthy sexual practices and ensure affirming and competent care for all. A downloadable glossary with sexual health terminology accompanies this series to reinforce the use of inclusive and affirming language when engaging with patients.

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Best Practices for Affirming Care: Honoring the Lives of Our Clients

For gender-diverse individuals who have experienced stigma and discrimination during their lives, small mistakes can bring up past negative experiences. These feelings can affect their willingness to seek health care. Providers are responsible for communicating with knowledge and understanding about the health concerns, barriers to care, and other needs that are common among LGBTQ community. This webinar describes trauma-informed care and provides best practices for high-quality healthcare by providing affirming care to clients who experience stigma and discrimination. 

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